Sales and Customer Service Training Course San Diego, California
Better Connect with Customers By Recognizing and Adapting Selling Styles. In-person and Virtual Workshops Available.
Recognize and Adapt to Customer Buying Styles
The DISC Sales Customer Service Training Course in San Diego, California area is a hands-on, classroom team training. It combines an online pre-assessment, engaging facilitation with contemporary video, and follow-up to create a personalized learning experience.
Close More Sales, Resolve Customer Concerns
Using a research-validated selling model, participants understand the styles and priorities of their customers. The result is salespeople and customer service associates who adapt their selling techniques to their customers’ unique buying styles and connect better—and close more sales.
Discover More Effective Sales Strategies
The Everything DISC Sales model provides a dynamic tool for learning how to create customer-centric interactions that deliver improved results. This sales and customer service training course is an individualized solution that helps San Diego, California area participants discover new strategies for stretching beyond their natural preferences. This makes the selling process more productive and successful—regardless of the customer’s unique buying style.
Professionally Prepared, Dynamically Delivered Sales Team Training
The DISC Sales tool also helps build stronger collegiality among your team. It strengthens two-way communication so you can work together more effectively and accomplish your goals.
Sales Customer Service Training Course: San Diego, CA
This sales and customer service team training experience is a customized, 6-8-hour, professionally prepared, dynamically delivered presentation focused on achieving the outcomes you want with your team. It can be done at your organization, a San Diego, CA area hotel, or offsite. The DISC Sales and Customer Service team training class in San Diego, CA area offer a talent development solution proven to increase the effectiveness of anyone in a sales or customer service role.
SALES & CUSTOMER SERVICE TRAINING MODULES: San Diego California
Module 1: Introduces the Everything DISC Sales Map to explore how participants’ styles and personal priorities influence their selling behaviors.
Module 2: Role-playing job interview simulation engages learners in identifying how their strengths and challenges influence their sales interactions with others.
Module 3: Introduces customer mapping, a new way of people reading. We use a series of video segments that bring together participant teams in a friendly competition as they practice and hone their new skills.
Module 4: Explores the priorities that drive the buying style of each participants’ customers. It engages learners in plotting their current customers’ styles to complete a customized Everything DISC Sales Map.
Module 5: Through video and storytelling, and using participants’ customized DISC Sales Map, learners discover how to more effectively navigate from their own styles to those of different types of customers.
Module 6: Role-play challenges with participants to demonstrate new ways to adapt to their most challenging customers. Complete an interaction plan for working with that customer.
Virtual Workshop Online Option Available: San Diego, California
Our virtual live online DISC Sales Training Course San Diego, California is a team workshop that contains the exact same content as the onsite face-to-face workshop. It is delivered in a 2-3-hour, engaging, fast-paced learning experience. This virtual team training option enables you to continue to train and develop your employees when many of them are working remotely and outside the San Diego, CA metro area.
Easy, Cost-efficient, Interactive, and Fun
Live video-conferencing is easy, cost-efficient, and allows teams across locations to meet face-to-face. When you participate in a live DISC Sales and Customer Service virtual online team training session, we seamlessly share relevant sales content and bring teams together for a fun, and interactive, face-paced learning session.
