Emotional Intelligence (EI, EQ or EQi) is your ability to perceive and understand emotions in yourself and other people, and your ability to use this awareness to manage your behavior and relationships with others. Emotional Intelligence is one of the most essential skills we possess. EQ shows up each day in what we do, what we say and how we interact and relate with others. The good news is EQ is a set of learned skills and behaviors and can be improved through awareness, training and practicing new strategies.
Research indicates that approximately 90% of all top professionals have high Emotional Intelligence. EQ is shown to be more critical for job performance than IQ, experience, or technical aptitude for any job at any level in an organization. Studies across industry sectors show that EQ is the strongest indicator to predict superior job performance and leadership ability over any other competency.
Today, more than ever, in the technology savvy workplace, people who possess strong “soft skills” or “people skills” will continue to be a stand-out asset in any organization. These emotionally intelligent people help create team cohesiveness and collaboration among their colleagues.